PRIVACY POLICY

Updated: October, 7th 2026

Information We Collect

We may collect personal information that you voluntarily provide to us when you make a purchase, contact us, subscribe to our emails, or otherwise interact with our website.

The types of information we may collect include:

Contact information, such as your name, email address, phone number, billing address, and shipping address.
Order and transaction information, such as products purchased, order history, shipping information, and transaction details.
Payment information necessary to complete your purchase. Payments are processed through secure third-party payment services.
Communications, including information you provide when contacting us with questions, requests, or customer service inquiries.
Email subscription information when you choose to receive promotional emails or other communications from us.
Wholesale information, including state license information when provided in connection with wholesale purchases.
Other information you voluntarily provide through forms or other features available on our website.

We may also automatically collect certain information when you use our website, as described in the Automatically Collected Information and Cookies, Pixels, and Similar Tracking Technologies sections below.

How We Collect Information

We collect personal information in several ways, including:

Directly from you when you place an order, contact us, complete a form, subscribe to our emails, or provide information related to a wholesale purchase.
Automatically when you use our website through cookies, pixels, analytics tools, and similar technologies.
From service providers and platforms that help us operate our website, process transactions, fulfill orders, analyze website activity, and support our business operations.

Additional information about automatic collection and tracking technologies is provided in the Automatically Collected Information and Cookies, Pixels, and Similar Tracking Technologies sections of this Privacy Policy.

How We Use Information

We may use the information we collect to:

Process, fulfill, and manage orders and purchases.
Process payments and transactions.
Communicate with you about orders, products, questions, or customer service requests.
Provide and improve our website, products, and customer experience.
Send promotional emails and marketing communications when you have chosen to receive them.
Understand how visitors use our website and measure website performance.
Measure the effectiveness of our marketing and advertising.
Maintain the security and integrity of our website and business operations.
Detect and prevent fraud or other unauthorized activity.
Comply with applicable legal, tax, accounting, and regulatory requirements.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies. This information may include your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on the website, interactions with website features, and other usage information.

We may use this information to operate and improve our website, understand how visitors use it, maintain security, analyze website performance, and measure the effectiveness of our marketing.

Cookies, Pixels, and Similar Tracking Technologies

Our website uses cookies, pixels, web beacons, and similar tracking technologies to operate the website, maintain security, remember visitor preferences, support shopping and checkout functionality, understand how visitors use our website, measure website performance, and evaluate the effectiveness of our marketing.

Some cookies and similar technologies are essential for the website to function properly. We may also use functional, analytics, and marketing technologies provided by Wix or third-party services integrated with our website.

These technologies may collect information such as your IP address, browser type, device information, pages viewed, actions taken on the website, referring website, and interactions with our products or marketing.

Third-party services used on our website may place their own cookies, pixels, or similar technologies. Their collection and use of information are governed by their respective privacy policies.

Depending on your browser settings and the consent options available on our website, you may be able to accept, decline, or manage non-essential cookies and tracking technologies. You can also control or delete cookies through your browser settings.

Do Not Track

Our website does not currently respond to browser "Do Not Track" signals. There is currently no uniform standard for how websites should respond to Do Not Track signals, and our practices regarding information collection and use remain the same regardless of this setting.

Third-Party Service Providers

We may use third-party service providers to help us operate our website and business, process and fulfill orders, process payments, communicate with customers, provide email and marketing services, analyze website usage, measure advertising performance, maintain website security, and provide other business-related services.

These service providers may receive or process personal information only as necessary to provide their services to us and are subject to their own privacy practices and policies.

Third-party service providers may include website and ecommerce platforms, payment processors, shipping and fulfillment providers, analytics providers, email and communication providers, and advertising and marketing platforms.

Customer Communications

We may contact you regarding your orders, purchases, customer service requests, or other transactions with Botanical EZ. If you subscribe to receive promotional emails, we may also send you product updates, offers, and other marketing communications. You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

Request access to the personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of your personal information, subject to applicable legal exceptions.
Request a copy of certain personal information we maintain about you.
Withdraw consent where we rely on your consent to process personal information.
Opt out of certain uses of personal information for targeted advertising or marketing where applicable.
Opt out of promotional email communications at any time by using the unsubscribe link provided in those communications.

To exercise a privacy right, please contact us at botanicalez@gmail.com. We may need to verify your identity before processing certain requests.

We will respond to valid privacy requests in accordance with applicable law. We will not discriminate against you for exercising any privacy rights available to you under applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax, accounting, and regulatory requirements. When personal information is no longer needed, we take reasonable steps to delete or securely dispose of it.

Colorado residents may have additional rights regarding the retention and deletion of their personal information under the Colorado Privacy Act. For more information, visit the Colorado Attorney General’s Colorado Privacy Act page.

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with certain rights regarding your personal information. These rights may include the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information.

We do not sell personal information and do not share personal information for cross-context behavioral advertising purposes.

To submit a privacy request, please contact us at botanicalez@gmail.com. We may need to verify your identity before processing your request.

For more information about your rights under California law, visit the California Attorney General's Privacy page.

Data Security

Our website uses HTTPS and SSL/TLS encryption to help protect information transmitted between your browser and our website. Payment transactions are processed through secure payment services and are protected using industry-standard security measures.

While we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, court order, or governmental request.

We may also disclose information when reasonably necessary to protect the rights, property, or safety of Botanical EZ, LLC, our customers, or others; enforce our agreements and policies; detect or prevent fraud or security incidents; or protect the security and integrity of our website and business operations.

Children’s Privacy

Our website and products are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information directly from children under 18.

If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe a child under 18 has provided personal information to us, please contact us at botanicalez@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please visit our Contact Us page or email us at botanicalez@gmail.com.

Botanical EZ, LLC